Overall sounded bullish, as expected but not a ton new on the numbers…
🎤 OpenAI — GS Communacopia
Goldman Sachs Communacopia + Technology Conference 2026 · Sarah Friar, CFO
OpenAI CFO Sarah Friar used the session to put numbers on a business she said is now roughly half enterprise. The company entered 2026 at about 60/40 consumer to enterprise, set a goal of 50/50 by year-end, and reached it around mid-year because “the enterprise business has been on a tear”: in July, run-rate revenue grew about 20% month over month and enterprise grew 32% month over month “off a pretty big base.” The usage data behind that: a frontier firm, meaning a top-10% customer, now uses about 8x the tokens per user per week of an average customer, up from about 3x, and OpenAI’s own internal usage runs about 33x, which she offered as a preview of where existing customers are headed. Codex went from roughly 100,000 users at the start of the year to a last disclosed figure of about 25 million, and she said automated coding “is the thing,” with no developer left using AI merely to augment. Customer examples were concrete: Canva’s code is now “100% OpenAI” and its users create billions of images a week on OpenAI image models; Travelers took an AI claims-review assistant from eight states to nationwide in two months. Where customers ask next, in her walk-ins: cyber “very top of mind,” knowledge-work agents, and vertical transformation, with OpenAI investing in chip design, life sciences and financial services and hinting at a financial-services announcement in New York later this week. On the consumer side, with more than a billion weekly users, messages per user rise about 60% in the first six months and use cases double; Plus and Pro tiers are the year-to-date outperformers as users move “from asking to doing”; the ChatGPT and ChatGPT Work tabs merge by year-end; and the ads business hit a $1 billion run rate seven months after launch, “the fastest product to a billion-dollar run rate,” live in 40 countries with WPP and Dentsu on board and no AI-native ad format launched yet. Her framing of that opportunity: “if Google and Meta had a baby, you get ChatGPT,” high-intent search plus memory.